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Sorrentino's Canadian Textbook for the Support Worker

Sorrentino's Canadian Textbook for the Support Worker 5th Edition

By: Mary J. Wilk
ISBN-10: 0323709397
/ ISBN-13: 9780323711654
Edition: 5th Edition
Language: English
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Cover image
Title page
Table of Contents
About the Authors
Canadian Editorial Advisory Board and Reviewers
Instructor Preface
Student Preface
Chapter 1. The Role and Responsibilities of the Support Worker Unlabeled image

    • Support Work Across Canada
    • The Health Care Team
    • Being a Professional
    • The Goal of Support Work: Improved Quality of Life Through Client-Centred Care
    • Critical Thinking, Decision Making, and Problem-Solving

Chapter 2. The Canadian Health Care System Unlabeled image

    • Canada’s Current Health Care System
    • The Provincial or Territorial Role in Health Care
    • Health Care Challenges, Supplementary Services, and Trends

Chapter 3. Workplace Settings Unlabeled image

    • Workplace Settings and Services Provided
    • Working in Community-Based Settings
    • Working in Facility-Based Settings
    • Working in a Facility

Chapter 4. Ethics Unlabeled image

    • The Influence of Culture on Beliefs, Values, Morals, and Ethics
    • Codes of Ethics
    • The Principles of Health Care Ethics

Chapter 5. Legislation: The Client’s Rights and Your Rights Unlabeled image

    • Understanding Rights
    • Basic Human Rights in Canada
    • Basic Rights of People Receiving Health Services
    • Understanding Legal Issues
    • Your Legal Rights

Chapter 6. Health, Wellness, Illness, and DisabilityUnlabeled image

    • Health and Wellness
    • Illness and Disability
    • Supporting Clients with Illness and Disability

Chapter 7. Caring About Culture and Diversity Unlabeled image

    • Diversity: Ethnicity and Culture
    • The Effect of Culture
    • Providing Culturally Sensitive Care and Support

Chapter 8. Managing Stress Unlabeled image

    • Stress
    • Time Management
    • Decision Making
    • Problem Solving
    • Dealing with Conflict

Chapter 9. Interpersonal Communication Unlabeled image

    • Factors that Influence Communication
    • Verbal Communication
    • Nonverbal Communication
    • Communication Methods
    • Professional Communication
    • Communication Barriers
    • Communicating with Angry People
    • Communicating Assertively
    • Explaining Procedures and Tasks
    • Communicating with Clients Living with Dementia

Chapter 10. Working With Others: Teamwork and Delegation Unlabeled image

    • The Health Care Team
    • Working Under Supervision
    • Assigning and Delegating

Chapter 11. Working With Clients and Their Families Unlabeled image

    • Providing Compassionate Care While Maintaining a Professional Relationship with the Client
    • The Client’S Family

Chapter 12. Abuse, Bullying, and Harassment Awareness Unlabeled image

    • Canadian Charter of Rights and Freedoms
    • Types of Abuse
    • Abusive Relationships
    • Recognizing the Signs of Abuse
    • The Cycle of Abuse
    • What to do when Clients Speak of Abuse
    • Your Legal Responsibilities in Reporting Abuse
    • How to Report Abuse
    • Abuse of Health Care Workers

Chapter 13. Starting Your Career Unlabeled image

    • Getting Organized
    • Setting Priorities and Goals
    • Preparing Your Resumé and Professional Portfolio
    • Finding and Following Leads
    • Preparing a Letter of Application
    • Completing a Job Application Form
    • The Interview
    • The Employment Offer

Chapter 14. Body Mechanics unlabeled image

    • Helping to Prevent Personal Injuries
    • Body Mechanics
    • Positioning the Client
    • Transferring the Client
    • Lifting a Client

Chapter 15. Exercise and Activity Unlabeled image

    • Bed Rest
    • Ambulation

Chapter 16. Rehabilitation and Restorative Care Unlabeled image

    • Rehabilitative Care Versus Restorative Care
    • Goals of Rehabilitative and Restorative Care
    • Rehabilitation Settings
    • The Rehabilitation Process
    • Assisting with Rehabilitation and Restorative Care
    • Overall Benefits Of Rehabilitation And Restorative Care

Chapter 17. Personal Hygiene Support worker using the electronic display machine for transferring the older client into the bathtub.

    • Oral Hygiene
    • Bathing
    • The Back Massage
    • Perineal Care
    • Menstrual Care

Chapter 18. Grooming and Dressing Unlabeled image

    • Hair Care
    • Shaving
    • Care of Nails and Feet
    • Changing Clothing, Incontinence Briefs, and Hospital Gowns
    • Applying Elastic Anti-Embolic Stockings and Bandages
    • Compassionate Care

Chapter 19. Preventing Infection Unlabeled image

    • Microorganisms
    • The Spread Of Pathogens
    • Medical Asepsis
    • Hand Hygiene
    • Isolation Precautions
    • Surgical Asepsis

Chapter 20. Safety Unlabeled image

    • Accident Risk Factors
    • Identifying the Client
    • Safety Measures at Home and in the Workplace
    • Preventing Poisoning
    • Preventing Burns
    • Preventing Accidents with Equipment
    • Preventing Fires
    • Preventing Suffocation
    • Restraints and How to Avoid Using Them
    • Promoting Your Personal Safety

Chapter 21. Beds and Bed Making Unlabeled image

    • The Client’s Bed
    • Linen
    • Bed Making

Chapter 22. Skin Care and Prevention of Wounds Unlabeled image

    • Types of Wounds
    • Skin Tears
    • Pressure Injuries
    • Leg And Foot Ulcers
    • Wound Healing
    • Dressings

Chapter 23. Promoting Client Comfort, Pain Management, and Sleep Unlabeled image

    • Promoting Client Comfort And Well-Being
    • Pain And Its Impact On A Client’s Well-Being
    • Rest And Sleep

Chapter 24. Measuring Height, Weight, and Vital Signs Close-up of hand of support worker checking client’s blood pressure, with cuff placed on upper arm.

    • Measuring Height And Weight
    • Measuring And Reporting Vital Signs
    • Body Temperature
    • Pulse
    • Respirations
    • Blood Pressure

Chapter 25. Medical Terminology Unlabeled image

    • Word Elements
    • Combining Word Elements
    • Abdominal Regions
    • Directional Terms
    • Abbreviations

Chapter 26. Planning, Reporting, and Recording Client Care Unlabeled image

    • The Care-Planning Process in Facilities
    • The Care-Planning Process in Community Settings
    • Your Role In The Care-Planning Process
    • Verbal Reporting
    • Client Records or Charts

Chapter 27. Nutrition and Fluids Unlabeled image

    • Basic Nutrition
    • Canada’s Dietary Guidelines
    • Nutrition Throughout the Life Cycle
    • Factors That Affect Eating and Nutrition
    • Food Labels
    • Caffeine Intake
    • Meal Planning and Preparation
    • Special Diets
    • Assisting Clients With Eating
    • Fluid Balance

Chapter 28. Enteral Nutrition and Intravenous Therapy Unlabeled image

    • Enteral Nutrition
    • Intravenous Therapy
    • Subcutaneous Infusion Therapy

Chapter 29. Urinary Elimination Unlabeled image

    • Normal Urination
    • Urinary Incontinence
    • Catheters
    • Bladder Training
    • Collecting Urine Specimens
    • Testing Urine
    • The Client With A Ureterostomy Or An Ileal Conduit
    • Compassionate Care

Chapter 30. Bowel Elimination Unlabeled image

    • Normal Bowel Movements
    • Factors Affecting Bowel Movement
    • Common Challenges Affecting Bowel Movement
    • Bowel Training
    • Enemas
    • Rectal Tubes
    • The Client with an Ostomy
    • Stool Specimens

Chapter 31. Growth and Development Unlabeled image

    • Principles
    • Selected Theories of Human Development
    • Growth and Development

Chapter 32. Body Structure and Function Unlabeled image

    • Anatomical Terms
    • Cells, Tissues, Organs, Body Cavities, and Organ Systems
    • The Integumentary System
    • The Musculoskeletal System
    • The Nervous System
    • The Sense Organs
    • The Endocrine System
    • The Circulatory System
    • The Respiratory System
    • The Immune System
    • The Digestive System
    • The Urinary System
    • The Reproductive System

Chapter 33. Common Diseases and Disorders Unlabeled image

    • Communicable Diseases
    • Cancer
    • Integumentary System Disorders
    • Musculoskeletal System Disorders
    • Nervous System Disorders
    • Endocrine System Disorders
    • Cardiovascular System Disorders
    • Respiratory System Disorders
    • Immune System Disorders
    • Digestive System Disorders
    • Urinary System Disorders
    • Reproductive System Disorders

Chapter 34. Hearing and Vision Disorders Unlabeled image

    • Ear Disorders and Hearing Impairment
    • Eye Disorders and Vision Impairment
    • Service Dogs for People with Hearing or Vision Challenges

Chapter 35. Speech and Language Disorders Unlabeled image

    • Aphasia
    • Apraxia of Speech
    • Dysarthria
    • Emotional Effects of Speech and Language Disorders
    • Treatment for Speech and Language Disorders
    • Supporting and Communicating with Clients

Chapter 36. Developmental Disorders and Disabilities Unlabeled image

    • Caring for a Client Who is Living with a Developmental Disability or Disorder
    • Types of Developmental Disorders and Disabilities
    • The Impact of Developmental Disorders and Disabilities on the Family

Chapter 37. Mental Health Disorders Woman looking sad, while keeping hand on forehead.

    • Mental Health and Mental Health Disorders
    • Acquired Brain Injuries
    • Anxiety Disorders
    • Bipolar and Related Disorders
    • Depressive Disorders
    • Disruptive, Impulse-Control, and Conduct Disorders
    • Feeding and Eating Disorders
    • Obsessive–Compulsive and Related Disorders
    • Personality Disorders
    • Schizophrenia Spectrum Disorders
    • Self-Harm Disorders
    • Sleep–Wake Disorders
    • Substance-Related and Addictive Disorders
    • Suicidal Behaviour Disorder

Chapter 38. Disorientation, Delirium, and Dementia Unlabeled image

    • Disorientation
    • Delirium
    • Dementia
    • Primary Dementias
    • Secondary Dementias
    • Depression and Dementia16
    • Stages of Dementia
    • Supporting Clients who are Living with Dementia
    • Managing Responsive Behaviours
    • Caregiver Needs

Chapter 39. Promoting OxygenationUnlabeled image

    • Factors Affecting Oxygen Needs
    • Altered Respiratory Function
    • Promoting Oxygenation
    • Assisting with Oxygen Therapy
    • Assisting with Assessment and Diagnostic Testing
    • Artificial Airways
    • Suctioning an Airway
    • Mechanical Ventilation
    • Chest Tubes

Chapter 40. Heat and Cold Applications Unlabeled image

    • Heat Applications
    • Cold Applications

Chapter 41. Caring for Infants and Their Parents Unlabeled image

    • Caring for New Birth Parents
    • Caring for Infants

Chapter 42. Caring for the Young Unlabeled image

    • Supporting the Infant, Child, or Teen
    • Assisting Infants and Children to Meet Nutritional Needs
    • Reye’s Syndrome
    • Discipline
    • Supporting the Child Who Demonstrates Challenging Behaviours
    • Preventing Infections

Chapter 43. Caring for Older Persons Unlabeled image

    • Caring for Older Clients
    • Emotional and Social Changes
    • Depression in Older Persons
    • Physical Changes
    • The Older Person and Sexuality

Chapter 44. Home Management Unlabeled image

    • The Support Worker’s Role in Home Management
    • Getting Organized
    • Equipment and Supplies
    • Using Cleaning Products Safely
    • Cleaning Bedrooms, Living Rooms, Kitchens, and Bathrooms
    • Doing Laundry
    • Recycling Items and Composting
    • Performing Tasks not Included on the Client’s Care Plan

Chapter 45. Medication Management Unlabeled image

    • Scope Of Practice: The Support Worker’s Role
    • How Medications Work in the Body
    • Types Of Medications
    • Performing Simple Medication Math
    • Documentation
    • The 10 “Rights” of Medication Management
    • Medication Labelling Requirements
    • Reporting Medication Errors

Chapter 46. Working in Acute Care Unlabeled image

    • Supporting the Client During Transitions
    • Assisting with Physical Examinations
    • Preparing the Client for a Physical Exam
    • Supporting the Client who is Having Surgery

Chapter 47. End-of-Life Care Unlabeled image

    • Life-Threatening Conditions
    • Attitudes Toward Death and Dying
    • Caring for a Client Who is Dying
    • Palliative Care
    • Legal Issues Surrounding Death and Dying
    • Grief
    • Signs of Death



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