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International Management: Culture, Strategy, and Behavior

International Management: Culture, Strategy, and Behavior 11th Edition

By: Fred Luthans
ISBN-10: 126026047X
/ ISBN-13: 9781260563979
Edition: 11th Edition
Language: English
				
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Table of Contents

Part One Environmental Foundation

    • 1 Globalization and International Linkages
    • The World of International Management: An Interconnected World
    • Introduction
    • Globalization and Internationalization
    • Globalization, Antiglobalization, and Global Pressures for Change
    • Global and Regional Integration
    • Changing Global Demographics
    • The Shifting Balance of Economic Power in the Global Economy
    • Global Economic Systems
    • Market Economy
    • Command Economy
    • Mixed Economy
    • Economic Performance and Issues of Major Regions
    • Established Economies
    • Emerging and Developing Economies
    • Developing Economies on the Verge
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Answers to the In-Chapter Quiz
    • Internet Exercise: Global Competition in Fast Food
    • Endnotes
    • In the International Spotlight: India
    • 2 The Political, Legal, and Technological Environment
    • The World of International Management: Social Media and Political Change
    • Political Environment
    • Ideologies
    • Political Systems
    • Legal and Regulatory Environment
    • Basic Principles of International Law
    • Examples of Legal and Regulatory Issues
    • Privatization
    • Regulation of Trade and Investment
    • Technological Environment and Global Shifts in Production
    • Trends in Technology, Communication, and Innovation
    • Biotechnology
    • E-Business
    • Telecommunications
    • Technological Advancements, Outsourcing, and Offshoring
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Hitachi Goes Worldwide
    • Endnotes
    • In the International Spotlight: Turkey
    • 3 Ethics, Social Responsibility, and Sustainability
    • The World of International Management: Sustaining Sustainable Companies
    • Ethics and Social Responsibility
    • Ethics and Social Responsibility in International Management
    • Ethics Theories and Philosophy
    • Human Rights
    • Labor, Employment, and Business Practices
    • Environmental Protection and Development
    • Globalization and Ethical Obligations of MNCs
    • Reconciling Ethical Differences across Cultures
    • Corporate Social Responsibility and Sustainability
    • Corporate Governance
    • Corruption
    • International Assistance
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Endnotes
    • In the International Spotlight: Argentina
    • Brief Integrative Case 1.1: Advertising or Free Speech? The Case of Nike and Human Rights
    • Endnotes
    • Brief Integrative Case 1.2: TOMS Puts Its Right Foot Forward
    • Endnotes
    • In-Depth Integrative Case 1.1: Student Advocacy and “Sweatshop” Labor: The Case of Russell Athletic
    • Endnotes
    • In-Depth Integrative Case 1.2: The Ethics of Global Drug Pricing
    • Endnotes

Part Two The Role of Culture

    • 4 The Meanings and Dimensions of Culture
    • The World of International Management: Culture Clashes in Cross-Border Mergers and Acquisitions
    • The Nature of Culture
    • Cultural Diversity
    • Values in Culture
    • Values in Transition
    • Cultural Dimensions
    • Hofstede
    • Trompenaars
    • Integrating Culture and Management: The GLOBE Project
    • Culture and Management
    • GLOBE’s Cultural Dimensions
    • GLOBE Country Analysis
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Renault-Nissan in South Africa
    • Endnotes
    • In the International Spotlight: Kenya
    • 5 Managing Across Cultures
    • The World of International Management: Taking a Bite Out of Apple: Corporate Culture and an Unlikely Chinese Start-up
    • The Strategy for Managing across Cultures
    • Strategic Predispositions
    • Meeting the Challenge
    • Cross-Cultural Differences and Similarities
    • Parochialism and Simplification
    • Similarities across Cultures
    • Many Differences across Cultures
    • Cultural Differences in Selected Countries and Regions
    • Using the GLOBE Project to Compare Managerial Differences
    • Managing Culture in Selected Countries and Regions
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Haier’s Approach
    • Endnotes
    • In the International Spotlight: Poland
    • 6 Organizational Cultures and Diversity
    • The World of International Management: The Fundamentals of Strong Multinational Teams
    • The Nature of Organizational Culture
    • Definition and Characteristics
    • Interaction between National and Organizational Cultures
    • Organizational Cultures in MNCs
    • Family Culture
    • Eiffel Tower Culture
    • Guided Missile Culture
    • Incubator Culture
    • Managing Multiculturalism and Diversity
    • Phases of Multicultural Development
    • Types of Multiculturalism
    • Potential Problems Associated with Diversity
    • Advantages of Diversity
    • Building Multicultural Team Effectiveness
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Lenovo’s International Focus
    • Endnotes
    • In the International Spotlight: Nigeria
    • 7 Cross-Cultural Communication and Negotiation
    • The World of International Management: Netflix’s Negotiations: Global Expansion Strategies
    • The Overall Communication Process
    • Verbal Communication Styles
    • Interpretation of Communications
    • Communication Flows
    • Downward Communication
    • Upward Communication
    • Communication Barriers
    • Language Barriers
    • Perceptual Barriers
    • The Impact of Culture
    • Nonverbal Communication
    • Achieving Communication Effectiveness
    • Improve Feedback Systems
    • Provide Language Training
    • Provide Cultural Training
    • Increase Flexibility and Cooperation
    • Managing Cross-Cultural Negotiations
    • Types of Negotiation
    • The Negotiation Process
    • Cultural Differences Affecting Negotiations
    • Negotiation Tactics
    • Negotiating for Mutual Benefit
    • Bargaining Behaviors
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Working Effectively at Toyota
    • Endnotes
    • In the International Spotlight: China
    • Brief Integrative Case 2.1: Coca-Cola in India
    • Endnotes
    • Brief Integrative Case 2.2: Danone’s Wrangle with Wahaha
    • Endnotes
    • In-Depth Integrative Case 2.1a: Euro Disneyland
    • Endnotes
    • In-Depth Integrative Case 2.1b: Disney in Asia
    • Endnotes
    • In-Depth Integrative Case 2.2: Walmart’s Global Strategies
    • Endnotes

Part Three INTERNATIONAL STRATEGIC MANAGEMENT

    • 8 Strategy Formulation and Implementation
    • The World of International Management: Starbucks’ Caffeinated Push for Global Growth
    • Strategic Management
    • The Growing Need for Strategic Management
    • Benefits of Strategic Planning
    • Approaches to Formulating and Implementing Strategy
    • Global and Regional Strategies
    • The Basic Steps in Formulating Strategy
    • Environmental Scanning
    • Internal Resource Analysis
    • Goal Setting for Strategy Formulation
    • Strategy Implementation
    • Location Considerations for Implementation
    • Combining Country and Firm-Specific Factors in International Strategy
    • The Role of the Functional Areas in Implementation
    • Specialized Strategies
    • Strategies for Emerging Markets
    • Entrepreneurial Strategy and New Ventures
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Infosys’ Global Strategy
    • Endnotes
    • In the International Spotlight: United Arab Emirates
    • 9 Entry Strategies and Organizational Structures
    • The World of International Management: Airbnb
    • Entry Strategies and Ownership Structures
    • Export/Import
    • Wholly Owned Subsidiaries
    • Mergers/Acquisitions
    • Alliances and Joint Ventures
    • Licensing
    • Franchising
    • The Organization Challenge
    • Basic Organizational Structures
    • Initial Division Structure
    • International Division Structure
    • Global Structural Arrangements
    • Transnational Network Structures
    • Nontraditional Organizational Arrangements
    • Organizational Arrangements from Mergers, Acquisitions, Joint Ventures, and Alliances
    • The Emergence of the Network Organizational Forms
    • Organizing for Product Integration
    • Organizational Characteristics of MNCs
    • Formalization
    • Specialization
    • Centralization
    • Putting Organizational Characteristics in Perspective
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Organizing for Effectiveness
    • Endnotes
    • In the International Spotlight: Mexico
    • 10 Managing Political Risk, Government Relations, and Alliances
    • The World of International Management: Iran: Risks and Political Uncertainty
    • The Nature and Analysis of Political Risk
    • Macro and Micro Analysis of Political Risk
    • Terrorism and Its Overseas Expansion
    • Analyzing the Expropriation Risk
    • Managing Political Risk and Government Relations
    • Developing a Comprehensive Framework or Quantitative Analysis
    • Techniques for Responding to Political Risk
    • Managing Alliances
    • The Alliance Challenge
    • The Role of Host Governments in Alliances
    • Examples of Challenges and Opportunities in Alliance Management
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Nokia in China
    • Endnotes
    • In the International Spotlight: Brazil
    • 11 Management Decision and Control
    • The World of International Management: Global Online Retail: Amazon versus Alibaba
    • Decision-Making Process and Challenges
    • Factors Affecting Decision-Making Authority
    • Cultural Differences and Comparative Examples of Decision Making
    • Total Quality Management Decisions
    • Decisions for Attacking the Competition
    • Decision and Control Linkages
    • The Controlling Process
    • Types of Control
    • Approaches to Control
    • Performance Evaluation as a Mechanism of Control
    • Financial Performance
    • Quality Performance
    • Personnel Performance
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Looking at the Best
    • Endnotes
    • In the International Spotlight: Japan
    • Brief Integrative Case 3.1: Google in China: Protecting Property and Rights
    • Endnotes
    • In-Depth Integrative Case 3.1: How Starbucks Convinced Indians to Embrace Coffee
    • Endnotes

Part Four Organizational Behavior and Human Resource Management

    • 12 Motivation Across Cultures
    • The World of International Management: Motivating Employees in a Multicultural Context: Insights from Emerging Markets
    • The Nature of Motivation
    • The Universalist Assumption
    • The Assumption of Content and Process
    • The Hierarchy-of-Needs Theory
    • The Maslow Theory
    • International Findings on Maslow’s Theory
    • The Two-Factor Theory of Motivation
    • The Herzberg Theory
    • International Findings on Herzberg’s Theory
    • Achievement Motivation Theory
    • The Background of Achievement Motivation Theory
    • International Findings on Achievement Motivation Theory
    • Select Process Theories
    • Equity Theory
    • Goal-Setting Theory
    • Expectancy Theory
    • Motivation Applied: Job Design, Work Centrality, and Rewards
    • Job Design
    • Work Centrality
    • Reward Systems
    • Incentives and Culture
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Motivating Potential Employees
    • Endnotes
    • In the International Spotlight: Vietnam
    • 13 Leadership Across Cultures
    • The World of International Management: Global Leadership Development: An Emerging Need
    • Foundation for Leadership
    • The Manager-Leader Paradigm
    • Philosophical Background: Theories X, Y, and Z
    • Leadership Behaviors and Styles
    • The Managerial Grid Performance: A Japanese Perspective
    • Leadership in the International Context
    • Attitudes of European Managers toward Leadership Practices
    • Japanese Leadership Approaches
    • Differences between Japanese and U.S. Leadership Styles
    • Leadership in China
    • Leadership in the Middle East
    • Leadership Approaches in India
    • Leadership Approaches in Latin America
    • Recent Findings and Insights about Leadership
    • Transformational, Charistmatic, and Transactional Leadership
    • Qualities for Successful Leaders
    • Culture Clusters and Leader Effectiveness
    • Leader Behavior, Leader Effectiveness, and Leading Teams
    • Cross-Cultural Leadership: Insights from the GLOBE Study
    • Positive Organizational Scholarship and Leadership
    • Authentic Leadership
    • Ethical, Responsible, and Servant Leadership
    • Entrepreneurial Leadership and Mindset
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Taking a Closer Look
    • Endnotes
    • In the International Spotlight: Germany
    • 14 Human Resource Selection and Development Across Cultures
    • The World of International Management: The Challenge of Talent Retention in India
    • The Importance of International Human Resources
    • Getting the Employee Perspective
    • Employees as Critical Resources
    • Investing in International Assignments
    • Economic Pressures
    • Sources of Human Resources
    • Home-Country Nationals
    • Host-Country Nationals
    • Third-Country Nationals
    • Subcontracting and Outsourcing
    • Selection Criteria for International Assignments
    • General Criteria
    • Adaptability to Cultural Change
    • Physical and Emotional Health
    • Age, Experience, and Education
    • Language Training
    • Motivation for a Foreign Assignment
    • Spouses and Dependents or Work-Family Issues
    • Leadership Ability
    • Other Considerations
    • Economic Pressures and Trends in Expat Assignments
    • International Human Resource Selection Procedures
    • Testing and Interviewing Procedures
    • The Adjustment Process
    • Compensation
    • Common Elements of Compensation Packages
    • Tailoring the Package
    • Individual and Host-Country Viewpoints
    • Candidate Motivations
    • Host-Country Desires
    • Repatriation of Expatriates
    • Reasons for Returning
    • Readjustment Problems
    • Transition Strategies
    • Training in International Management
    • The Impact of Overall Management Philosophy on Training
    • The Impact of Different Learning Styles on Training and Development
    • Reasons for Training
    • Types of Training Programs
    • Standardized vs. Tailor-Made
    • Cultural Assimilators
    • Choice of Content of the Assimilators
    • Validation of the Assimilator
    • The Cost-Benefit Analysis of Assimilators
    • Positive Organizational Behavior
    • Future Trends
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Coke Goes Worldwide
    • Endnotes
    • In the International Spotlight: Russia
    • Brief Integrative Case 4.1: IKEA’s Global Renovations
    • Endnotes
    • In-Depth Integrative Case 4.1: How Didi Fought Uber in China and Won; Next, Taking On the World
    • Endnotes
    • In-Depth Integrative Case 4.2: Chiquita’s Global Turnaround
    • Endnotes

Skill-Building and Experiential Exercises

    • Personal Skill-Building Exercises
    • 1. The Culture Quiz
    • 2. “When in Bogotá …”
    • 3. The International Cola Alliances
    • 4. Whom to Hire?
    • In-Class Simulations (available in Connect, connect.mheducation.com)
    • 1. “Frankenfoods” or Rice Bowl for the World: The U.S.-EU Dispute over Trade in Genetically Modified Organisms
    • 2. Cross-Cultural Conflicts in the Corning-Vitro Joint Venture

Glossary

Name and Organization Index

Subject Index


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