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Generalist Case Management: A Method of Human Service Delivery

Generalist Case Management: A Method of Human Service Delivery 5th Edition

By: Marianne R. Woodside Tricia McClam
ISBN-10: 1337533238
/ ISBN-13: 9781337515665
Edition: 5th Edition
Language: English
				
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Table of contents:

Part I: INTRODUCTION TO CASE MANAGEMENT.
1. Introduction to Case Management.
2. Historical Perspectives on Case Management.
3. Methods of Delivering Case Management Services.
4. Ethical and Legal Perspectives.
5. Working with Diverse Populations.
Part II: THE CASE MANAGEMENT PROCESS.
6. The Assessment Phase of Case Management.
7. Effective Intake Interviewing Skills.
8. Service Delivery Planning.
9. Building a Case File.
10. Service Coordination.
Part III: WORKING WITHIN THE SOCIAL SERVICE DELIVERY SYSTEM.
11. Working within the Organizational Context.
12. The Case Manager’s Professional Growth and Development.
Appendix.
Glossary.
Index.

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